If you have any comments or complaints please ask to speak to our practice manager, Christine Ramsey, or email
We operate a complaints procedure in accordance with national NHS guidelines. If you have any concerns about the care or service, you have received please contact Christine Ramsey initially. We will always work with you or try to resolve the problem and if we cannot do this then we will follow the timescale within the national guidelines.
· 7 days for an acknowledgement where possible.
· 28 days with a response where possible.