Welcome to Fenham Hall Medical Group
Our committed team provides NHS health care services to patients in the NE2, NE4 and NE5 postcode areas.
New patients are welcome.
Closed-circuit television (CCTV) is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the cameras are recorded.
You are welcome at Fenham Hall Medical Group.
We offer high-quality, patient-focused care to everyone regardless of race, religion, nationality, age, ability, sexual orientation or gender identity.
We believe patients and staff in the NHS should treat each other with dignity and respect.
The GP partners at Fenham Hall Medical Group would like to remind patients that we operate a zero-tolerance policy on both physical and verbal abuse.
eCONSULT
Please do not use eConsult for clinically urgent problems, please ring the practice.
Please do not use our email address for any clinically urgent problems – please ring us on 0191 274 3724.
Our econsult online system is quick, convenient, easy to use, and it gets you the help you need when you need it.
Patients can submit an online request between 8am – 3pm; please note if we reach capacity we may need to close the online requests earlier.
If you have a clinically urgent problem today outside of our triage times please ring reception who will take some details and pass to the triage GP. After submitting your request, a GP will review it based on clinical urgency. Non-urgent requests will receive a response within 48 hours. If your request is considered urgent, you may receive a phone call, so please ensure you are available. Please note, we can only process requests for patients currently in the UK or locally if an appointment is required.
Urgent requests from our most vulnerable patients such as frail, unwell, elderly, or palliative care patients will still be accepted on the same day via telephone, even when the online system is closed.
Our busiest days are Mondays and Tuesdays, so it is best to submit any non-urgent forms later in the week.
Please do not submit photos of private parts of your body.
FENHAM HALL COMPUTER SYSTEM CHANGE- OVER
If you have medication due between 17th – 28th January, please order your prescription early. We will not have access to the Electronic Prescription Service (EPS). Any prescriptions issued during this time will require collection from the practice.
Appointments between 17th – 28th January will be for urgent reasons only.
Blood tests will be minimised between 17th – 28th January as we will not have easy access to results.
The eConsult online request system will be unavailable from 16th January to 28th January.
Online Patient Access and the NHS App will be unavailable from 14th January to 2nd February. Please register with the NHS App if you have not already done so.
We will be unable to register new patients between 7th – 28th January. You can still be seen as a temporary patient.
Thank you for your support. We hope to minimise disruption during this time.
Email: fenhamhall.mg@nhs.net
Tel: 0191 274 3724
Appointments
Including face-to-face, online consultations and managing appointments.
Prescriptions
Request a repeat prescription through the NHS App, online, and in person.
Get a Sick (Fit) Note
If you have been off work for more than 7 days.
Test Results
How to get and understand your results.
New Patients
Everyone is welcome at Fenham Hall Medical Group. Here’s how to join us,
Opening Times
We’re open 8:30 am to 6:00 pm today
Healthier Together
The Healthier Together App gives parents and guardians help, advice and reassurance when worried about their child.
The app and website have been developed specifically for the North East, and provide clear, reliable advice from trusted NHS sources.
NHS Weight Loss App
If you’re overweight, losing weight has many health benefits. It might help reduce the risk of developing health conditions such as high blood pressure, heart disease and type 2 diabetes.
Making small, simple changes to what and how much you are eating and drinking can really help you lose the pounds.
Consult our doctors online
Our eConsult service allows you to request advice and treatment from our practice online, giving you self-help advice for hundreds of common conditions.
NHS APP
The NHS App gives you a simple and secure way to access a range of NHS services. Download the NHS App on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.
You and your General Practice
Latest Health News
All the latest health updates, seasonal advice, and news from Fenham Hall Medical Group.